Social Media

Social Media – Audience-first storytelling

As a multi award-winning Social Media Agency, Brazen has a specialist Social Media team which runs multiple channels for clients and talks to millions of fans from dawn till dusk across Facebook, Twitter, Pinterest, Instagram, YouTube, LinkedIn and more.

We provide a full range of Social Media Marketing services, from strategy and listening, to community engagement and growth, delivering clever ideas and creative campaigns, plus technical build and monitoring – and have won many Best Social Media Campaign awards for clients and brands over the years.

At the centre of our approach to Social Media? Audience-first storytelling.

Just like in the real world, we develop conversations and tell stories to keep our ‘friends’ engaged online.

And Brazen are supreme storytellers!

We build communities of relevant people – create imaginative content, stories and powerful, strategic campaign ideas that we know they will share with their friends and family – and nudge this organic engagement, channel growth and brand love along.

Our content is created bespoke for the channel using our in-house team at Brazen Live and we ensure we use cutting edge techniques to always deliver the very best results for our social media campaigns.

As for the science…

We know the minutiae of every single cough and splutter across our clients’ social media networks – in real time.

We’re evangelical about measurement and delivering results that impact the bottom line. We create ‘Campaign Trackers’ for every client to evaluate Earned, Owned and Paid-For media – including value, reach, messages, brand awareness, sentiment, engagement, views, impressions, shares, likes, growth, trackable links, CPA, CPV, click-through rates, web sessions, web conversions – using cutting-edge software to track, measure and analyse every step of the way.


  • Audience Planning
  • Audit and Research
  • Blogger and Vlogger Partnerships
  • Campaign Planning and Implementation
  • Client Services
  • Client Training and Workshops
  • Community Management
  • Content Production
  • Content Seeding
  • Creative Planning
  • Crisis Management
  • Customer Engagement
  • Data and Insight
  • Influencer Engagement
  • LIVE Social Media
  • Measurement and Analytics
  • Mobile
  • Optimisation
  • Organic Social
  • Paid Social
  • Project Management
  • Retargeting
  • Social CRM
  • Social Listening and Buzz Monitoring
  • Social Media Consultancy
  • Social Media Strategy
  • Social Technology and Innovation
  • User Generated Content